How to contact us at the
Norwich and Norfolk OCD Support Group

You can contact us in confidence by phone or simply by filling in the contact form below:

Mobile: 07432 655579

You can contact us by sending a text message to the above mobile number.

Landline: 01603 619246

(Confidential messages can be left on the landline)

Equal Opportunities Policy

The Norwich and Norfolk OCD Voluntary Support Group is a UK Registered Charity and operates an Equal Opportunities Policy. We are the first OCD Voluntary Support Group in the UK to become a Charity due to our pioneering approach, consistency, popularity and ever increasing numbers. Our Charity treats its Governing Board, all Volunteers, members and potential members fairly. People can gain access to our voluntary support groups and become members by a referral from a GP, the NHS, Mental Health Professionals, other Charities or self-refer via this website.

It is our policy to provide equality to all, irrespective of gender, sexuality, marital or civil partnership status, having or not having dependants, religious belief or political opinion, race, and disability. We are opposed to all forms of unlawful and unfair discrimination.

NN Safeguarding Policy
NN Group Rules

Safeguarding and Vulnerable Persons Policy

This policy is designed to give guidance to the Chairperson, Trustees and Volunteers within the Norwich and Norfolk OCD Voluntary Support Group, a UK Registered Charity. The Chairperson, Trustees and Volunteers will be informed on the expected standards of behaviour when working with vulnerable adults and our responsibilities and processes in reporting any concerns.

‘A vulnerable adult is any person aged 18 years or over who is, or may be, unable to take care of or who is unable to protect themselves against significant harm or exploitation. This may be because they have a mental health problem, disability, a sensory impairment, are old and frail, or have some form of illness. Because of their vulnerability, the individual may be in receipt of a care service in their own home, in the community or be a resident in a residential care home, nursing home or other institutional setting’.

Confidentiality: all vulnerable adults will know that information about them is managed appropriately and there is a clear understanding of confidentiality and its limits amongst Trustees and volunteers; Dignity and Respect: all vulnerable adults will be accorded the same respect and dignity as any other adults, by recognising their uniqueness and personal needs; Equality and Diversity: all vulnerable adults will be treated equally and their background and culture will be valued and respected; Fulfilment: all vulnerable adults will be invited to engage in activities and offered services that enable them to fulfil their ability and potential; Privacy: all vulnerable adults will be free from unnecessary intrusion into their affairs and there will be a balance between the individual’s own safety and the safety of others; Support: all vulnerable adults will be supported to report any form of abuse and to receive appropriate support following abuse for as long as may be required.

We also recognise that there are instances whereby the Volunteers may want to speak in confidence or seek a second opinion if signs of abuse are noted; in circumstances such as these they should be addressed to the Chairperson or a Trustee. Any areas of concern will be taken up with the relevant establishments with the permission of the individual. If this is refused, the Chairperson or Trustee will seek the advice of the Executive Advisor or BABCP Supervisor.